Bulk SMS News & Updates in Nigeria

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Convert Referral Bonus to Units Or Withdraw To Bank Account

New 2018-10-02 16:19:00

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INFINITI is now the default Sender ID for Airtel Numbers & MTN DND Numbers

Announcement 2018-09-29 13:45:00

In a bid to curb spam and fraudulent messages, Airtel Nigeria now delivers all bulk SMS sent without a pre-approved Sender ID with INFINITI as it's sender ID. Same is applicable to MTN DND numbers.

To further clarify, if you haven't pre-registered your sender ID with Airtel & MTN Nigeria all messages you send to Airtel numbers and MTN DND numbers will deliver with INFINITI as the sender ID.

We have engaged the operators and hope to arrive at a better resolution soon.

However, for now, if you would like to deliver your messages with your customized sender ID, you will need to apply for sender ID registration. You can reach out to us via support@bulksmsnigeria.com for the template of the application.

Please note that registration of sender ID can only be done for corporate entities registered in Nigeria by the Corporate Affairs Commission. Also, preference is given to businesses in the Financial Sector.

Also note that other lines (i.e. Globacom, 9Mobile, non-DND MTN Numbers and International Numbers) will still receive your message with your chosen sender ID.

Our Recommendations:

  • Kindly include your Sender ID in the body of your message, so your recipients can easily identify who the message is coming from. 
  • We recommend that you start your message with your sender ID as this will ensure that your recipients immediately know who sent the message




Blocked Words on the MTN Network

Announcement 2018-09-26 07:19:00

Dear Valued Customer,

This is to inform you that MTN Nigeria has applied filter on below-mentioned words:

  • Verification
  • Code
  • Facebook
  • Google
  • Viber
  • Whatsapp
  • Snapchat
  • Instagram
  • Twitter
  • Skype

Kindly avoid the use of these words in the body of your message as the message will most likely not deliver and units will be lost.

ALTERNATIVES

Here are some alternatives you can adopt it is necessary to make

  • You can use smart hacks, such as substituting letter 'O' with zero (0) e.g. C0DE instead of CODE, G00GLE instead of GOOGLE.
  • You can also make use of abbreviations e.g. (FB for Facebook, TW for Twitter, IG for Instagram)
  • Make sure of URL Shortening Service like www.bitly.com to shorten links that have blocked words.

Whatever strategy you choose to adopt, please, always send a message to your line first to confirm deliverability of your message before sending to all the numbers on your list. This is a necessary measure to forestall the loss of units.





[RESOLVED] - MTN (NIGERIA) - Connectivity Issues MTN Corporate Route

New 2018-08-09 13:03:00

We would like to inform you that the network/connection issue with MTN Nigeria Corporate.

Messages sent to MTN DND numbers via the corporate route are now being delivered.

Please do not hesitate to contact us if you do experience any delays or require some support.

Thank you for your understanding.





MTN (NIGERIA) : Connectivity Issues MTN Corporate Route

New 2018-08-09 08:17:00

We would like to inform that MTN Nigeria Corporate Route is currently experiencing some issues. We have notified the operator and they are currently working on it.

For now, we recommend you send your messages using the " Get A Refund for MTN DND Numbers" under the "DND Management" Section on the compose page.

This is to avoid loss of units as we can't yet tell if messages sent via the Corporate Route within this period will eventually deliver after the issue is resolved.

Get A Refund for MTN DND Numbers

Please note: This issue only affects delivery to MTN numbers on the Do-Not-Disturb (DND) list. Delivery to other networks as well as non-DND MTN numbers is okay.

We will immediately notify you once there is a resolution.

Thank you for your understanding.





Corporate Route Is Back with Default Sender ID

New 2018-07-28 20:42:00

Due to regulatory issues, MTN Nigeria has stopped Open Sender id for DND numbers.

This means that messages sent to DND lines on the MTN Network will deliver with a default sender ID.

For now, the default sender ID is "INFO". However, this could be changed without notice.

Please note, that this only affects MTN DND Numbers, as lines on other networks (Airtel, 9Mobile, and Globacom) will receive your message with your Sender ID, including non-DND active MTN numbers.

OUR RECOMMENDATION

“We advise that you start your MESSAGE with your Sender ID, so your recipients will easily recognize the Sender on opening the SMS even if the Sender ID changes.”

Example: Instead of “Hi John, Thanks for signing up….” you can change your message body to “BULKSMSNG: Hi John, Thanks for signing up…”. In this case, 'BULKSMSNG' is our sender ID.

This will help your recipients recognize the sender even if the Sender ID gets changed.

Alternatively, you could put a signature at the end of your message. However, we recommend starting your message with your sender ID as some recipients might not read all the way down if they are unable to identify the sender.





[RESOLVED] MTN NIGERIA - DELAYED DELIVERY

Announcement 2018-07-23 18:25:02

Dear Customer,

This is to let you know that the message delivery latency issues with MTN Nigeria are now resolved. However, you may still notice some slight delays with message delivery due to the pending queue.

Please do not hesitate to contact us if you require further support.

Regards,

BulkSMSNigeria - HelpDesk





Service Issue - MTN NIGERIA - DELAYED DELIVERY

Announcement 2018-07-23 10:40:37

Dear Customer,

We are currently experiencing delivery delays for SMS sent to lines on MTN Nigeria. MTN Nigeria VAS team have been informed and are looking into this issue. We will update you as soon as the issue is resolved.

Summary: MTN NIGERIA - DELAYED DELIVERYAffected services: SMS-MTAffected interfaces: ALLNetwork(s) Concerned: MTN NIGERIAStart time: 2018-07-23 08:45 (GMT+1)End time: To be announcedDescription of Problem: As of 08:45 HRS there has been intermittent timeouts in connectivity to MTN Nigeria's SMS Gateway causing reduced TPS and queues to build up on our side as of 09:55 HRS. In addition due to packet loss delivery reports for a small proportion of SMS are not being reconciled.Reason: This is due to network/ISP issues on MTN Nigeria side. MTN Nigeria VAS team have been informed and are looking into this issue.Effect on service: There is delayed delivery of SMS-MT to MTN Nigeria.

Regards, BulkSMSNigeria - Help Desk





MTN (NIGERIA) --- SMS Delivery Delay - RESOLVED

Announcement 2018-07-12 14:02:36

Dear Customer,

This is to let you know that the network/connection and message delivery issues with MTN Nigeria is now resolved.

Please do not hesitate to contact us if you still experience any delays or require some support.

Thank you for your understanding. 





Degradation in Delivery towards MTN Nigeria - {RESOLVED!!!}

Announcement 2018-07-11 00:00:00

Dear Customer,

We are writing this to inform you that we are currently observing degradation in delivery towards MTN Nigeria ( NNC: 62130 ) network, Nigeria. You may experience irregular delivery with inconsistent delivery times when sending to this network.

This is as a result of the picketing of MTN facilities nationwide by Nigeria Labour Congress (NLC) and the alleged vandalization of some of their equipment in the process.

We are working to resolve this issue as soon as possible however, there is no estimated time of resolution.

As soon as there is an update, we'll inform you.

Thank you for your patience and understanding. 

Regards,

BulkSMSNigeria.com





We are now Audacity Mobile Ltd with New Bank Accounts.

New 2018-07-01 00:00:00

Our bulk SMS service was launched in 2014 (as SMS.i.ng) and we have come a long way with your support.

Before now, BulkSMSNigeria.com has been run as a service under Audacity ICT Solutions Ltd, and now it has become necessary for us to restructure our operations. 

Henceforth, our Bulk SMS Service (BulkSMSNigeria.com) as well as our soon to be launched Airtime and Bill Payment Service (AirtimeNigeria.com) will now be run by Audacity Mobile Ltd as a different entity. While Audacity ICT Solutions Ltd will continue as Website & Software Development outfit.

Please, kindly note that our bank accounts have also changed. Here are our new bank account details.

Account Name: (Audacity Mobile Ltd)

  • 037 045 6572 (Guaranty Trust Bank)
  • 203 314 4029 (First Bank of Nigeria)
  • 077 587 2617 (Access Bank)
  • 101 569 7412 (Zenith Bank)
  • 010 091 9906 (Diamond Bank)
  • 102 126 7751 (United Bank for Africa)
  • 002 657 4359 (Stanbic IBTC Bank)
  • 409 113 1057 (Skye Bank)
  • 008 532 7941 (Union Bank)

Henceforth, all bank payments (transfer/deposit) for bulk SMS account top-up should be made to any of Audacity Mobile Ltd's bank account. 

Also, note that payments made into Audacity ICT Solutions Ltd's bank account for bulk SMS account top-up will no longer be honoured after 31st August 2018.

Thanks for your continued support.





MTN Nigeria Now Blocks Messages with Numeric Sender ID

Announcement 2018-06-08 18:49:18

This is to bring to your attention that MTN Nigeria has enforced stricter restrictions on bulk SMS delivery to MTN numbers. At the moment it is unclear what is being blocked and why.  We have reached out to MTN in this regards and still awaiting their response.

Observation:

All messages with numeric sender ID are currently being blocked by MTN, both alpha-numeric and all-numeric sender ID.  Even if it just a single digit in the sender ID, the message will not be delivered by MTN. Examples of such Sender IDs are 1234, BulkSMS1, 1stBaptist, RCCG Oyo 1, etc.

Steps Taken So Far:

We have updated our bulk SMS portal to prevent sending messages with numeric sender IDs. This means your message won't be dispatched if our system detects number(s) in your sender ID and you won't be billed also. Rather, you will get a prompt requesting that you change your sender ID to something else without numbers.

Our Recommendation:

Before mass sending your messages, please kindly test delivery with an MTN number to ensure that nothing in the body or sender ID of your message is being blocked by MTN. At least till we get further clarifications from MTN.





Stamp Duty Deduction Alert: Pay ₦999 Instead of ₦1,000

Announcement 2018-05-22 00:00:00

Hi Esteemed Clients,

We commenced deduction of Stamp Duty Fee on Monday, the 23rd of October, 2017. 

The Stamp Duty is only applicable to payments of up to 1,000NGN made via bank transfer or deposit into any of our bank accounts.

This doesn't apply to payments made via Paystack (including the 'Pay with Bank' Option).

Interestingly, 7 months after the implementation of the Stamp Duty deduction, a thousand naira payments still remains one of our most frequent deposit/transfer amount. 

So far we have received a couple of thousand 'one-thousand' naira deposits/transfers between 23rd October 2017 till date (22nd May 2018). 

Hence, we thought it wise to reiterate you (our esteemed clients) on how to avoid 'avoidable' deductions as we want you to get the most value for your funds.

HOW TO AVOID STAMP DUTY FEES

1. Pay 950/ 999 instead of 1,000 as Stamp Duty only deducted for payments up to ₦1,000. 

2. Consider making use of Paystack which also comes with auto-crediting (www.bulksmsnigeria.com/payment )

3. Split your payments especially if you are making use of intra-bank transfer where you don't incur extra charges for transfers. For instance, instead of paying a single ₦2,700 payment, you can make 3 deposits/transfers of ₦900 each. We don't mind if you don't mind. :-) 

4. Combine your payments:  Instead of funding your account with ₦1,000 every other day, consider paying a lump sum (e.g ₦10,000). This will also reduce your cost per unit as your effective rate gets lower the higher your recharge. Also, note that our units don't expire so you have nothing to lose. 

If you have questions about our billings (deductions/additions), kindly check your transactions history page first (https://www.bulksmsnigeria.com/app/transactions )  as we keep a detailed log of every deductions and additions on your account.

If you still need further clarification, do not hesitate to contact us by phone (090 500 300 90), live chat or email (support@bulksmsnigeria.com). 

Happy BulkSMSing.





Resend / Get a Refund for Failed Resent DND Messages Caused by Exhausted Units

New 2018-04-28 00:00:00

Now you can get a refund or resend your messages to DND numbers with a single click if you running out of funds in your wallet during the auto-resend phase. 

To resend or get a refund

Please note, bulk SMS can be delivered to DND numbers only via the Corporate Route Like you know, we either refund units for DND messages or resend to DND units using the corporate route.

Using the Corporate Route costs N3.49 / page of SMS while using the regular route cost N1.99 per page of SMS and as such, we charge an additional N1.50 per page of SMS to resend to each DND number on your list.

What this implies is that you need to have enough funds in your wallet to cover the resend of the DND messages.