Feature Spotlight

Brand Your SMS with Custom Sender IDs

Replace generic numbers with your business name. Build trust, increase open rates, and strengthen your brand with every message.

Why This Feature Matters

Discover the advantages of using Custom Sender ID

Up to 11 characters for sender ID

Alphanumeric sender names (letters and numbers)

Instant recognition by recipients

Higher open and engagement rates

Professional brand image

Multiple sender IDs per account (up to 5)

Easy sender ID management

Real-World Use Cases

See how businesses use Custom Sender ID effectively

Business Branding

Display your business name on all messages for instant recognition.

From: JumiaStore instead of +2348123456789

Campaign Identification

Use different sender IDs for different campaigns or departments.

ShopSales, ShopSupport, ShopAlert

Bank Alerts

Financial institutions can brand transaction alerts with bank name.

From: GTBank, FirstBank, AccessBank

Event Notifications

Use event name as sender ID for tickets and reminders.

From: LagosConf2024

School Communications

Schools can use their name for all parent communications.

From: GreenHills or RoyalAcad

Healthcare Reminders

Hospitals and clinics can brand appointment reminders.

From: CityHospital

Complete Feature Set

Everything included with Custom Sender ID

Alphanumeric sender ID support

Up to 11 characters maximum

Multiple sender IDs per account (max 5)

Instant registration process

Admin approval for compliance

Sender ID analytics and tracking

API support for dynamic sender IDs

Fallback to numeric sender if needed

Frequently Asked Questions

What is a sender ID?

A sender ID is the name or number that appears as the sender when someone receives your SMS. Custom alphanumeric sender IDs show your business name instead of a phone number.

How long does sender ID registration take?

Most sender IDs are approved within 24 hours after submission. You'll receive email notification once approved.

What characters can I use?

Sender IDs can contain letters (A-Z), numbers (0-9), but no spaces or special characters. Maximum 11 characters.

How many sender IDs can I register?

Each account can register up to 5 different sender IDs. Perfect for managing multiple brands or campaigns.

Can recipients reply to my sender ID?

Alphanumeric sender IDs are one-way (no replies). For two-way SMS, use our dedicated shortcode service.

Register Your Custom Sender ID Today

Brand your messages and build customer trust