Feature Spotlight

Know Exactly What Happens to Every Message

Comprehensive delivery tracking with real-time updates, detailed analytics, and actionable insights to optimize your SMS campaigns.

Why This Feature Matters

Discover the advantages of using Delivery Reports

Real-time delivery status updates

Detailed per-message tracking

Network breakdown (MTN, GLO, Airtel, 9mobile)

DND detection and reporting

Export reports to Excel/CSV

Campaign performance analytics

Failed message identification with reasons

Real-World Use Cases

See how businesses use Delivery Reports effectively

Campaign Performance

Measure success rates and identify issues in your campaigns.

95% delivered, 3% failed, 2% pending

Compliance Reporting

Generate reports for regulatory compliance and auditing.

Monthly delivery report for management

Failed Message Recovery

Identify and retry failed messages to maximize reach.

Retry 50 temporarily failed numbers

Network Analysis

Understand which networks your customers use most.

60% MTN, 25% GLO, 10% Airtel, 5% 9mobile

Cost Optimization

Track spending per campaign and optimize budget allocation.

Campaign A: ₦50,000 | 8,900 delivered

DND Identification

Identify contacts with DND active for targeted corporate routing.

30% of failures due to DND status

Complete Feature Set

Everything included with Delivery Reports

Real-time status tracking (delivered, pending, failed)

Detailed delivery timestamps

Network identification for each message

Failure reason codes and descriptions

Cost breakdown per message and campaign

Search and filter by status, network, date

Export to Excel, CSV, PDF formats

Webhook notifications for status changes

Historical report archive

API access to delivery data

Frequently Asked Questions

How quickly are delivery reports available?

Delivery reports are updated in real-time. You can see the status of each message within seconds of sending.

Why do some messages show as failed?

Common reasons include: invalid numbers, DND blocking (on standard routes), number not reachable, or network issues. Our reports show specific failure reasons.

Can I export delivery reports?

Yes! Export reports in Excel, CSV, or PDF format. Great for record-keeping, audits, and management reporting.

What does "pending" status mean?

Pending means the message is in the queue or has been submitted to the network but final delivery confirmation is not yet received. Most pending messages resolve within minutes.

Can I get webhook notifications?

Yes! Configure webhook URLs to receive real-time HTTP POST notifications when message statuses change.

Track Every Message with Precision

Start sending and see detailed delivery reports immediately