Keep customers informed every step of the delivery journey
We understand the unique communication challenges in logistics & delivery
High failed delivery rates (30%+)
Customer complaints about lack of updates
Difficulty coordinating with recipients
Manual dispatch notifications
Lost packages due to poor communication
Powerful use cases that drive results in your industry
Alert customers when package leaves warehouse
"Your package #DHL12345 has left our warehouse and is on the way! Expected delivery: 1-2 business days."
Notify recipients when driver is on the way
"Your package is out for delivery! Our rider Kunle will arrive between 2-5pm. Contact: 080XXXX. Please stay reachable."
Confirm successful delivery with timestamp
"Package #DHL12345 delivered successfully at 3:15pm. Received by: Mr. James. Thank you for choosing SwiftLogistics!"
Allow customers to confirm availability or reschedule
"We have your package. Will you be available tomorrow 10am-2pm? Reply 1 for YES, 2 to RESCHEDULE."
Real-time status updates as package moves through network
"Package #DHL12345 arrived at Lagos sorting facility. Next stop: Ikeja distribution center. Track: swift.com/track"
Send delivery confirmation with recipient details
"Package delivered! Signed for by: Mrs. Adeyemi. Time: 2:45pm. View photo proof: swift.com/proof/DHL12345"
Reduce failed deliveries by 60%
Decrease customer support calls by 45%
Improve first-attempt delivery success
Enhance customer satisfaction
Better route optimization and planning
Join thousands of logistics & delivery organizations using our platform to connect with their audience.
"SMS notifications reduced our failed delivery rate from 32% to 11%. Customers love being able to track their packages via simple text messages."
Yes! Two-way SMS lets customers confirm availability, request reschedule, or ask questions.
Simple API integration with your logistics management software for automated notifications.
Yes! Riders can update delivery status via SMS or mobile app, triggering customer notifications.
Start sending professional SMS messages in minutes. No technical knowledge required.