Industry · Logistics & Delivery

Delivery Communication That Works

Keep customers informed every step of the delivery journey

Start free Talk to sales

₦50 free credit on signup · Pay as you go · MTN · Glo · Airtel · 9mobile

Logistics & Delivery

Message preview

Your package #DHL12345 has left our warehouse and is on the way! Expected delivery: 1-2 business days.

Delivered

Your package is out for delivery! Our rider Kunle will arrive between 2-5pm. Contact: 080XXXX. Please stay reachable.

Delivered

MTN Glo Airtel 9mobile

The challenge

Common challenges we solve.

We understand the communication challenges in logistics & delivery.

High failed delivery rates (30%+)

Customer complaints about lack of updates

Difficulty coordinating with recipients

Manual dispatch notifications

Lost packages due to poor communication

Use cases

How Logistics & Delivery use bulk SMS.

Use cases that drive results in your industry.

Dispatch Notifications

Alert customers when package leaves warehouse

Your package #DHL12345 has left our warehouse and is on the way! Expected delivery: 1-2 business days.

Out for Delivery

Notify recipients when driver is on the way

Your package is out for delivery! Our rider Kunle will arrive between 2-5pm. Contact: 080XXXX. Please stay reachable.

Delivery Confirmation

Confirm successful delivery with timestamp

Package #DHL12345 delivered successfully at 3:15pm. Received by: Mr. James. Thank you for choosing SwiftLogistics!

Delivery Scheduling

Allow customers to confirm availability or reschedule

We have your package. Will you be available tomorrow 10am-2pm? Reply 1 for YES, 2 to RESCHEDULE.

Tracking Updates

Real-time status updates as package moves through network

Package #DHL12345 arrived at Lagos sorting facility. Next stop: Ikeja distribution center. Track: swift.com/track

Proof of Delivery

Send delivery confirmation with recipient details

Package delivered! Signed for by: Mrs. Adeyemi. Time: 2:45pm. View photo proof: swift.com/proof/DHL12345

Why us

Why Logistics & Delivery choose us.

  • Reduce failed deliveries by 60%
  • Decrease customer support calls by 45%
  • Improve first-attempt delivery success
  • Enhance customer satisfaction
  • Better route optimization and planning

Ready to get started?

Join thousands of logistics & delivery organizations using our platform to connect with their audience.

  • ₦50 free SMS credit for new users
  • No credit card required to start
  • 24/7 customer support
Create free account
“SMS notifications reduced our failed delivery rate from 32% to 11%. Customers love being able to track their packages via simple text messages.”
K Kunle Adeyemi Operations Manager, SwiftLogistics Nigeria

FAQ

Questions, answered.

Still have questions? Our support team is happy to help.

Yes! Two-way SMS lets customers confirm availability, request reschedule, or ask questions.

Simple API integration with your logistics management software for automated notifications.

Yes! Riders can update delivery status via SMS or mobile app, triggering customer notifications.

Transform your communication today

Start sending professional SMS messages in minutes. No technical knowledge required.

Start free View pricing