Send automated notifications for orders, deliveries, account activities, and service updates. Improve customer experience and reduce support inquiries.
Why Customer Notifications works so effectively
Automated status update notifications
Real-time order and delivery tracking
Reduce "where is my order?" calls by 70%
Improve customer satisfaction scores
Multi-stage notification workflows
Personalized updates with tracking links
Integration with your systems via API
Delivery confirmation reports
See exactly how Customer Notifications works in practice
Confirm orders immediately after purchase.
"Order #5678 confirmed! Your items will be delivered in 2-3 days. Track: track.co/abc"
Notify customers when orders are shipped and out for delivery.
"Great news! Your order is on the way. Estimated delivery: Today 3PM. Track: bit.ly/track"
Confirm successful delivery and request feedback.
"Your order has been delivered! Enjoy your purchase. Rate your experience: rate.co/abc"
Notify users about important account changes.
"Password changed successfully. If this wasn't you, secure your account now: help.co/security"
Inform customers about maintenance or service issues.
"Scheduled maintenance tonight 12AM-2AM. Service will be temporarily unavailable."
Alert customers when out-of-stock items are back.
"Good news! The item you wanted is back in stock. Order now before it sells out: shop.co/item"
See how different industries apply this use case
Order tracking, shipping updates
Delivery status, pickup notifications
Account alerts, security notifications
Service updates, maintenance alerts
Test results, prescription ready
Result notifications, admission updates
Send notifications for: order confirmations, shipping updates, deliveries, account changes, service disruptions, and availability alerts. Focus on information customers actively want.
Typical flow: Order confirmed → Order processed → Shipped → Out for delivery → Delivered. That's 5 notifications. Customers appreciate staying informed at each stage.
Yes! Use URL shorteners to include tracking links, order details, or help center links. Track click-through rates in delivery reports.
Use our API to trigger notifications based on events in your system: order placed, status changed, delivery confirmed. Set up once and notifications send automatically.
Our system automatically retries failed deliveries. You can also configure email fallback for critical notifications.
Keep customers informed and reduce support burden